The society of an organization consists of both formal and informal groups of varying size. The four key forces affecting organizational behavior consist of
- People: Organizations consist of individuals with very diverse educational backgrounds, values, abilities, and perceptive.
- Structure: The formal relationship between and use of the people within the organization. Jobs and relationships make-up the structure of the organization. The present trend is towards a flatter organizational structure consisting of fewer levels.
- Technology: The machinery and computer hardware and software that the people of the organization use to effectively accomplish tasks. While technology allows people to accomplish their jobs in a more efficient way there is a delicate balance between technology and the social systems within an organization.
- Environment: Organizations have both an internal and external environment. Every organization is part of a larger system that consists of elements such as government, competitors, family, and other organizations. Factors such as globalization, and society’s expectations of the organization influence one another in an intricate, complex system in which all organizations and the effects of their behavior are interrelated.